Privacy Policy

Last Updated: 07/01/2026

Mana Hospital & Diagnostics (“Mana Hospital”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal and medical information of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard information in compliance with applicable laws and accepted healthcare standards.

Scope of This Policy

This Privacy Policy applies to all individuals who access our website, submit enquiries, book appointments, undergo diagnostic tests, or communicate with Mana Hospital & Diagnostics through digital or physical channels.

Information We Collect

We may collect personal, medical, and technical information including:

• Full name, phone number, email address, and location details
• Appointment requests, enquiry details, and communication records
• Medical history and diagnostic information voluntarily provided
• Billing and payment-related information processed through secure systems
• Website usage data such as IP address, browser type, and cookies

Purpose of Information Collection

Information collected by Mana Hospital & Diagnostics is used strictly for healthcare, administrative, and legal purposes, including:

• Providing medical consultations, treatments, and diagnostic services
• Scheduling appointments and managing patient records
• Communicating reports, reminders, and follow-up information
• Improving hospital operations and patient experience
• Meeting statutory, regulatory, and compliance requirements

Confidentiality of Medical Information

All medical and diagnostic information is treated as strictly confidential. Access is restricted to authorized healthcare professionals and staff on a need-to-know basis. We adhere to established medical ethics and confidentiality protocols at all times.

Cookies and Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve website functionality. Cookies do not collect personally identifiable medical information. Users may control cookie preferences through browser settings.

Third-Party Services

We may engage trusted third-party service providers for secure payment processing, communication tools, website analytics, and technical support. Such providers are obligated to maintain confidentiality and data security.

Data Security

Mana Hospital & Diagnostics implements reasonable administrative, technical, and physical safeguards to protect personal and medical information against unauthorized access, misuse, alteration, or disclosure.

Information Sharing and Disclosure

We do not sell, rent, or trade personal or medical information. Information may be disclosed only when required for:

• Medical treatment and continuity of care
• Legal or regulatory compliance
• Public health and patient safety requirements

Your Rights

You have the right to request access to your personal information, seek corrections, and obtain clarifications regarding data usage, subject to applicable laws.

Children’s Privacy

Personal and medical information relating to minors is collected only with the consent of parents or legal guardians and handled with enhanced confidentiality.

Policy Updates

Mana Hospital & Diagnostics reserves the right to update this Privacy Policy periodically. Any changes will be published on this page with a revised date.

Contact Information

For questions or concerns regarding this Privacy Policy, please contact: