Appointment & Cancellation Policy

Last Updated: 07/01/2026

This Appointment & Cancellation Policy outlines the guidelines for booking, rescheduling, and cancelling appointments at Mana Hospital & Diagnostics. The purpose of this policy is to ensure smooth hospital operations and timely medical care for all patients.

Appointment Booking

Appointments may be requested through our website, phone, or hospital reception. Submission of an appointment request does not guarantee confirmation. All appointments are subject to availability of doctors, diagnostic staff, and hospital resources.

Appointment Confirmation

Appointment confirmations will be communicated through phone, message, or other appropriate communication channels. Mana Hospital & Diagnostics reserves the right to reschedule appointments due to medical emergencies, doctor availability, or operational requirements.

Rescheduling Appointments

Patients are encouraged to inform the hospital in advance if they wish to reschedule an appointment. Rescheduling requests are subject to availability and hospital scheduling policies.

Cancellation Policy

Appointments should be cancelled at least 24 hours prior to the scheduled time. Late cancellations may affect future appointment availability and may not be eligible for refunds, where applicable.

No-Show Policy

Failure to attend a confirmed appointment without prior notice may be considered a no-show. Repeated no-shows may result in restrictions on future appointment bookings.

Diagnostic Appointments

Diagnostic appointments may have specific preparation requirements and reporting timelines. Patients are advised to follow instructions provided at the time of booking to avoid delays or rescheduling.

Hospital Rights

Mana Hospital & Diagnostics reserves the right to modify appointment schedules, cancel appointments, or revise this policy when required to ensure quality medical care and patient safety.

Contact Information

For appointment-related queries, please contact: